On Rewarding Performance (Post one of two)

By Malcolm Campbell, President Midwest Mosaic, Inc.

This is the first of two posts on the subject of rewarding efforts that lead to performance.

My company is founded on superior performance. Its in our tagline. So-ya-know the topic of performance is super important around here.

Usain Bolt Superior Performance Sprinter

Back in January I put up the Four Factors of Performance; or How You Rate. The post provides a no nonsense view about what I expect of myself and the skilled tilers and helpers who represent us on a daily basis. I also posted the article to my fellow tilers in The Mud Box at the John Bridge Forum, a place where the good guys hang out. There, I received a few member comments including this one from Mr. John Bridge himself.

“Well written Malcom[sic], and to the point”

-John Bridge, Founder John Bridge Forum

Right! If you haven’t read it, I highly recommend reading it now, because a comment in particular from Mr. JW Mezzanotte suggests this follow-on post.

Mr. Mezzanotte writes;

“This is all well and good,
If the employer backs that up with proper [atittude] treatment of an employee when they find a good one…my experience many employers “rate” pretty poorly in this area.

Conversely he notes;

“…if the employer’s attitude is that “who the heck are you? I’ll just get someone else” then they are kind of asking for shitty employee’s.

Its a give-to-get with JW;

“…the employee needs to prove him/herself FIRST, but at some point the employer should show some appreciation…needs to be a two way street…if you are looking for an employee that cares as [much as] yourself [sic].

Besides if they are as caring as much as I am;

“…. [Why] do they need to work for [me]?

JW’s bottom line;

“Because [I] make it worth their while.

That is why.

“A lot of employers seem to miss that part, which “rates” them pretty low…”

-JW Mezzanote, one of the good guys in The Mud Box

Also this post and its sequel are necessary because over the last six months, I have added a few more tilers and helpers to the crew; seen here, here and here.

These fellows are top notch. They come with their own tools and a fair measure of humility. And they know how they rank, because they’ve seen me dismiss others in favor of them. You get the picture. I now have the key ingredients for superior performance.

Channeling JW; they’ve given, now its time to get.

Because while it is good and right to expect superior effort from my workers, it doesn’t mean I’ll get what I want unless my organizational incentives strategically motivate them to abide in the expectation every day.

In my next post on the subject I’ll go into How I Reward Effort Leading to Performance.

For further insight about performance, readers are encouraged to go here.

Malcolm “Mudduckk” Campbell is a tile installer in Toledo, Ohio. Tilers play in the mud! Toledo is home of the Mud Hens minor league baseball, sometimes call the Mud Ducks. So you know a tile setter from Toledo would have to go by the nickname “Mudduckk.”  In fact, there could be many Mudduckks in Toledo, but only one of them is tops in Google Search. That one is Malcolm. Got Tile? Google: Mudduckk!

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